Troubleshooting Sudden Reboots/crashes
Seems there are a lot of posts on sudden reboots, so I thought I’d write up a troubleshooting post.
If anyone has any feedback or changes to make, let me know.
This is basically a “shotgun” approach, @sudden reboots and crashing can be caused by so many different things. Here are some of the basic things to try before posting and asking for help. If you have gone through all the below and you are still crashing, then make a new thread and be sure to include a detailed list of your computer’s specs, including:
CPU:
Motherboard:
Ram Speed, size and #sticks:
GPU:
PSU (do not leave this out):
OS:
Also include details of the crash. When does it typically happen? What EXACTLY happens?
And a history as well. At one point, did your system work? Have you recently installed some new hardware/software?
The main cause of system crashes is drivers. If you are ONLY able to boot up in safe mode, this is usually a sign that you have a driver issue.
1. Before going any further, update the following:
Video card drivers: www.nvidia.com or www.ati.com
Motherboard chipset drivers: go to your motherboard maker’s website
Also take a look at how outdated your bios are, and consider an update. If there have been 3 or 4 revisions since the one you have currently installed, it is probably best to update.
2. Check your “Event Log”
@said above, the main cause of system crashes is outdated/corrupt drivers installed. It can be tricky to find which driver it is that is causing the crashes. If you are able to boot your computer up, right click on “my computer”, “manage”, “event viewer”. Here you will find 3 categories and a list of each. Your system reports any errors it encounters here. You want to search in all three categories and look for any details with a red symbol by them. Yellow are also significant, but red ones are the ones to research first.
To research them, the best way is to look inside the details provided. There is a link in there that tells you to “click for more details”. Do it. It’ll take you to the Microsoft site with some possible causes and solutions.
If the crashes seem related to a particular piece of hardware in your system, that is your hint. Update the drivers for that hardware and see if that fixes you up. For example, if you are getting constant error reports for your internet connection, try updating your NIC (network interface card) drivers.
Some other useful links in helping to figure out error codes: http://www.microsoft.com/technet/sup..._advanced.aspx http://www.eventid.net/
3. Auto reboot on error and reporting mini dumps
Windows XP is set by default to reboot your computer when it hits a critical error. For most users I suppose this is a good thing, as no one likes to see the BSOD (blue screen of death). But in this case, we actually WANT to see the BSOD because it contains some useful information in diagnosing the problem. In order to force your computer to show you the BSOD, need to tell it to stop auto restarting on critical errors.
Right-click "My Computer” and then click "Properties".
Click the "Advanced" tab.
Under Startup and Recovery, click "Settings" to open the Startup and Recovery dialog box.
Clear the "Automatically restart" check box, and click OK the necessary number of times.
Restart your computer for the settings to take effect.
If you are suffering from BSOD, please see this thread here by Howard: http://www.techspot.com/vb/topic51365.html
4. Power supply issues
My personal favorite rant. People spend thousands on great parts for their computer, and then by a $30 power supply to power it all up. Cheap power supplies will crash your system, and these types of glitches are extremely hard to diagnose. They make your other parts act unstable, and
For Ur issue u can try the ADVANCED WINDOW CARE it is a good utility and can help u it helps me with my client u can use this link http://www.download.com/Advanced-WindowsCare/3000-2086-10407614.html
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The world rocks
- SAM -
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